The following Privacy Policy summarizes the various ways that we use the information you provide to us or we gather from you while you use the tripit.com online service (the "Service"), as provided by TripIt, Inc. (the "Service Provider" or "us" or "we"), at www.tripit.com ("TripIt" or the "Site"). It is our goal to provide you with information that is tailored to your individual needs and, at the same time, protect your privacy.

Please read this Privacy Policy carefully. Your use of any part of the Service will constitute your agreement to this Privacy Policy. If you cannot agree with the terms and conditions of this Privacy Policy, please do not use the Service. This Privacy Policy does not cover information collected elsewhere, including, without limitation, offline or on sites linked to through the Service.

In addition to reviewing this Privacy Policy, please read our User Agreement . Your use of the Service constitutes agreement to the User Agreement as well.

This Privacy Policy may be modified from time to time; the date of the most recent revisions will appear on this page, so check back often. In the event that we make material changes to this Privacy Policy, we will place a prominent notice on the Site informing our users of such changes. Continued use of the Service by you will constitute your acceptance of any changes or revisions to the Privacy Policy.

What Information We Collect from You

When you register with TripIt, we ask for the basics including your name, email address and password and allow you to provide us with other information including your travel information, history and preferences.

For all TripIt visitors, not just registered users, we collect information such as IP address, browser type, domain name, access times, duration of visit, referring URL, platform, new and repeat information, time stamp and exit page information.

If you contact us, we also will collect the information you provide that details the nature of your question or problem to enhance the quality of our Service.

What Organization Is Collecting the Information

TripIt, Inc., a Delaware corporation, operates and manages www.tripit.com. More information about us may be found at About Us .

How Your Information Is Protected

We maintain data handling and storage practices and procedures that are designed to ensure the integrity and confidentiality of user information. Current Internet security methods and technologies are used to prevent unauthorized access, maintain data accuracy and ensure correct use of information.

When We May Share Your Information

The information we gather is used to create and maintain your travel itineraries and your travel profile and, if you have elected to receive them, send you marketing messages. We also use the information that we gather to target content on our Site to more closely match your interests and, if you have selected to receive email communication from us, target email marketing messages that are more appropriate to your needs.

When you use the Service, the personal information you provide will be shared with the third parties you designate for access to such information including other web sites, your friends, relatives and business associates. Depending upon the type of access you grant to such third parties, they may also be permitted to edit the information you have provided to us and to designate others to access and edit such information.

Certain portions of the information you provide to us also may be displayed in your public profile. As an essential element of the services we offer, most of the personal information you explicitly provide to us when you register or update your profile is displayed on your public profile. In general, most of your travel related information, such as upcoming destinations and travel statistics, is displayed only to other TripIt members to whom you have specifically connected as part of your TripIt network. You can change your privacy settings to designate which types of information are shared and with whom by visiting the Profile and Privacy page.

In addition, we may share your personal information as follows:

• When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of TripIt, our users or others; and in connection with the enforcement of our User Agreement.
• In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
• With business firms contracted to provide specific services to us, in a manner consistent with this Privacy Policy. In situations such as this where your data is shared with a third-party firm, the firm will be contractually obligated to use your personal data only for the purpose for which our relationship with the firm exists. The firm will not have the right to share your data with other organizations or contact you outside the bounds of their contract with us.
• If we have a good faith belief that we are required to do so by law or legal process, to respond to claims, or to protect the rights, property, or safety of Service Provider or others. This includes, but is not limited to, fraud, technical malfunctions or abuse of our network or systems. We also may provide user information to third parties for the purpose of resolving disputes that arise in the normal course of business.

From time to time, we also may share general statistical information about our Site and visitors such as the number of visitors, aggregate and non-personally identifiable demographic data, etc., with our advertisers and partners. However, we will not reveal your name, address or other personal data without giving you the opportunity to opt out.

Other than as set out above, you will be notified when personal information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information.

What Choices Are Available to You

Registration is optional. If you choose not to register, certain features of the Service and sections of our Site may be inaccessible but you will be able view the main pages of the Site. Registration and login are required to prepare an itinerary using our Service.

In the "My Account" section of the Site, you may make changes to your account and change your email address, password, privacy settings, or contact information. You may also subscribe or unsubscribe for communications from us. Registration and login are required to access these account settings.

As we explain in more detail below, we use cookies to improve your experience with our service and reduce the time it takes for you to prepare an itinerary. You may choose not to receive a cookie file by enabling your Web browser to refuse cookies or to prompt you before accepting a cookie. Please be aware, however, that by refusing to accept cookies, you will be unable to access a significant portion of the Site.

Email Communication You Choose to Receive from Us

With the exception of emails confirming registration, emails that include information about your account, invitation requests from other TripIt users, and emails relating directly to an itinerary or travel profile created through the Service, we will not send you any emails unless you opt-in to receive communications from us. If you opt-in to receive communications from us, you will receive information we believe will be of use and interest to you. For example:

• We will update you on any important functionality changes to our Service via email.
• We will keep you informed about TripIt promotions, sweepstakes, programs, etc., and other special offers that we think you will find valuable.

If you decide that you are no longer interested in receiving communications from us, you have several choices for opting out of future mailings:

• You may follow the instructions in our emails on how to unsubscribe yourself from our email list.
• You may click on "My Account" at the top of any page on our Site and update your Email Subscription settings.
• You may send us a letter at 444 De Haro Street, Suite 130, San Francisco, CA 94107.

You may also permanently close your TripIt account from the My Account section of the site. In addition, you may request to be added to the TripIt "blacklist," which will prevent you from receiving future email from TripIt, for any reason. Send an email to support@tripit.com to request to be added to the blacklist.

Cookies

A cookie is a unique identifier sent to your computer by a Web server and stored on your computer's hard drive. A cookie lets a computer server identify your computer. A cookie is what allows many sites to greet you upon every return with a personalized message even before you actively login. We use cookies to improve your user experience and reduce the time it takes for you to create an itinerary. Our cookies do not include any sensitive information, but they do help us track which of our Web pages are visited and what services are most often used. Please note that in order to use our Site, your Web browser must be configured to accept cookies.

Third-Party Advertising

From time to time, we may use a third-party advertising company to serve advertising on our behalf. Through the use of technology devices commonly referred to as cookies and action tags, this third-party ad-serving company can measure the effectiveness of our ads. We do not have access to the third-party company's cookies, which are similar to our own cookies. The company employs an action tag (also known as a Web Beacon or a one-pixel .gif file) to set or read cookies. Our third-party ad server may also receive specific information about your use of the Service. Rest assured that this shared information is anonymous and does not contain any sensitive information. The company may use information about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you.

Sweepstakes

We may occasionally offer Site visitors an opportunity to participate in a survey, contest or sweepstakes. Information we collect for such a survey, contest or sweepstakes will be subject to the same protection as the information we generally collect from our users.

Testimonials and User Feedback

We often receive testimonials and comments from users who have had positive experiences with our Service. We occasionally publish such content. When we publish this content, we will identify our users by their first name and the first letter of their last name and may also indicate their home city.

Children

Children are not eligible to use our services and we ask that minors (anyone under the age of 18) not submit any personal information to us. We do not knowingly collect personal information from anyone under the age of 18 or permit them to use our Service.

International Users - Applicable Law

We collect, process, store, disclose and dispose of personal information that you submit to us in accordance with applicable United States law. Please note that the personal information you submit to our Service will be transferred to the United States to be processed by us in order to provide this Site and its services to you or for such other purposes as set forth in this Privacy Policy. If you are not a resident of the United States, you acknowledge and agree that we may collect and use your personal information, as discussed in this Privacy Policy, outside your resident jurisdiction. In addition, we may store such personal information in the United States, outside your resident jurisdiction. In particular, you are advised that the United States uses a sectoral model of privacy protection that relies on a mix of legislation, governmental regulation and self-regulation. Please be aware that United States law may offer different levels of protection for personal information than may be available in your country.

Effective Date

This Privacy Policy was last revised May 29, 2008.

Contact Us

If you have questions or concerns regarding your privacy or security on our Site, feel free to Contact Us by email or postal mail.